WHEN DO I GET MY SIGN-UP REWARD?

We’ve always got something brewing for our Snooze VIPs. After you download our app and sign up, keep an eye out for your sign-up reward – it might just be your lucky day! And don’t worry, we’ll make sure you get your reward within 4 hours if an applicable offer exists at the time of … Continued

WHY DID YOU REMOVE A REWARD FROM THE PROGRAM?

Just like our ever-changing menu, we’re always looking for ways to shake things up and keep our breakfast game on point. We collect program feedback regularly and make adjustments to continually improve and keep options fresh for our Guests. So, if you’re looking for a reward that’s no longer available, don’t worry – we’re probably … Continued

I DID NOT GET MY REFERRAL BONUS. WHAT HAPPENED?

Oh no! Did your breakfast buddy forget to use your code when signing up? Don’t worry, we got you covered. Just make sure that they use your code when placing an online order or visiting us in the restaurant and paying with their new account. If you’ve followed these steps and are still pancake-less, please … Continued

HOW DOES THE REFERRAL REWARD WORK?

Members can earn extra bonuses for every Snoozy friend they refer using their unique referral code, found in the Invite Friends section under the “More” tab of the Snooze App. Here’s how it works: Send your referral code to all your friends and family! Let’s have everyone join the Snooze fam! Let your friends and … Continued

WHEN DO I GET MY BIRTHDAY REWARD?

Happy birthday to you, happy birthday to you! We’re thrilled to celebrate with you, whether you want to join us in the restaurant or enjoy breakfast in bed. Your Free Birthday Pancake Reward will automatically activate on the first day of your birthday month and can be redeemed once during that month. Our breakfast fairies … Continued

I REDEEMED JACKS FOR THE WRONG REWARD. CAN I GET MY JACKS BACK?

We feel you, sometimes the breakfast brain just doesn’t cooperate. If you accidentally redeemed your Jacks for the wrong reward, don’t worry. You’ll have to wait for 2 hours before your Jacks are returned to your MySnooze Bennyfits account and you can redeem them for a different reward. Unfortunately, our Restaurant Managers aren’t able to … Continued

WHEN DO JACKS OR REWARDS EXPIRE?

We’ve updated our Terms & Conditions as of April 17, 2024, concerning how Jacks expire. Previously, Jacks would only expire after a year of inactivity. However, to make the MySnooze Bennyfits program even better and encourage the use of Jacks, we’ve shifted to a new system where Jacks expire 365 days from when they were … Continued

HOW DO I REDEEM JACKS FOR REWARDS?

It’s time to cash in those Jacks for some breakfast goodness! Members can redeem their MySnooze Bennyfits Rewards by logging in and paying their check in the restaurant or by placing an order online or in our app. Just remember, you can only redeem one reward or offer per day – but hey, that’s still … Continued