US PRIVACY POLICY

This page was last changed on April 20th, 2022, and applies to citizens of the United States.

In this privacy statement, we explain what we do with the data we obtain about you via https://www.snoozeeatery.com/, including information you provide directly to us, information collected related to your usage of our digital products/platforms from sources such as scripts pixels and cookies information collected about your in-restaurant, delivery, or to-go service with us from restaurant systems and data derived from this data. We recommend you carefully read this statement. In our processing we comply with the requirements of privacy legislation. That means, among other things, that:

  • we clearly state the purposes for which we process personal data. We do this by means of this privacy statement;
  • we aim to limit our collection of personal data to only the personal data required for legitimate purposes;
  • we first request your explicit consent to process your personal data in cases requiring your consent;
  • we take appropriate security measures to protect your personal data and also require this from parties that process personal data on our behalf;
  • we respect your right to access your personal data or have it corrected or deleted, at your request.
  • we do no share data with third parties outside of our processors, but data may be shared with a parent company, subsidiary, joint venture, or other company under common control.

If you have any questions, or want to know exactly what data we keep of you, please contact us.

NOTICE TO CALIFORNIA RESIDENTS – YOUR CALIFORNIA PRIVACY RIGHTS

(As provided by California Civil Code Section 1798.83)

A california resident who has provided personal data to a business with whom he/she has established a business relationship for personal, family, or hoursehold purposes (a “california customer”) may request information about whether the business has disclosed personal information to any third parties for the third parties’ direct marketing purposes. in general, if the business has made such a disclosure of personal data, upon receipt of a request by a california customer, the business is required to provide a list of all third parties to who personal data was disclosed in the preceding calendar year, as well as a list of the categories of personal data that were disclosed. California customers may request further information about our compliance with this law by email at [email protected] or by calling 1-888-400-8301. Please note that we are required to respond to one request per California customer each year and are not required to respond to requests made by means other than through this email address.

To the extent that any provision of this privacy statement does not comply with this section, and to the extent that a California Customer accesses this Site, the provisions specific to California shall control.

1. PURPOSE AND CATEGORIES OF DATA

Categories of personal information to be collected and the purpose for which the categories shall be used.

1.1 We use your data for the following purpose:

Contact – Through phone, mail, email and/or webforms

The following categories of data are collected

  • First & Last name
  • Mobile App ID
  • Email address
  • Phone number
  • Geolocation data
  • IP Address

1.2 We use your data for the following purpose:

To support services or products that a customer wants to buy or has purchased

The following categories of data are collected

  • First & Last name
  • Physical Address
  • Email address
  • Phone number
  • Birth Date
  • Anniversary
  • Financial Payment Information
  • Geolocation data
  • Mobile App ID
  • IP address
  • Food Allergies
  • Commercial information, including records of personal property, products or services purchased, obtained, or considered

1.3 We use your data for the following purpose:

Compiling and analyzing statistics for website improvement.

The following categories of data are collected

  • IP address
  • Internet activity information, including, but not limited to, browsing history, search history, and information regarding a consumer’s interaction with an Internet Web site, application, or advertisement
  • Geolocation data

1.4 We use your data for the following purpose:

To sell data to Third Parties

This “sale” constitutes a transfer of data between Snooze Import Export LLC and our processors or vendors. We do no share data with third parties outside of our processors, but data may be shared with a parent company, subsidiary, joint venture, or other company under common control.

The following categories of data are collected

  • First & Last name
  • Mobile App ID
  • Physical address
  • Email address
  • Phone number
  • Birth Date
  • Anniversary
  • Financial Payment Information
  • Geolocation data
  • IP address
  • Mobile App ID
  • Food Allergies
  • Commercial information, including records of personal property, products or services purchased, obtained, or considered
  • Internet activity information, including, but not limited to, browsing history, search history, and information regarding a consumer’s interaction with an Internet Web site, application, or advertisement
  • Geolocation data

2. SHARING WITH OTHER PARTIES

We only share or disclose this data to other recipients for the following purposes:

  • Purpose of the data transfer: Customer Relationship Management
    • Country or state in which this third party is located: USA
  • Purpose of the data transfer: Online Ordering & Guest Loyalty
    • Country or state in which this third party is located: USA
  • Purpose of the data transfer: In Restaurant Ordering & Guest Loyalty
    • Country or state in which this third party is located: USA
  • Purpose of the data transfer: Table-side Payment
    • Country or state in which this third party is located: USA
  • Purpose of the data transfer: Gift Card Services
    • Country or state in which this third party is located: USA
  • Purpose of the data transfer: Email Delivery
    • Country or state in which this third party is located: USA
  • Purpose of the data transfer: SMS Messaging
    • Country or state in which this third party is located: USA
  • Purpose of the data transfer: Fraud Detection & Prevention
    • Country or state in which this third party is located: USA

We disclose personal information if we are required by law or by a court order, in response to a law enforcement agency, to the extent permitted under other provisions of law, to provide information, or for an investigation on a matter related to public safety. We may share this information with a parent company, subsidiary, joint venture, or other company under common control.

3. MYSNOOZE BENNYFITS LOYALTY PROGRAM

When creating an account via the Snooze Mobile Application, Online Ordering Portal, Website or any other method, our guests consent to participation in MySnooze Bennyfits, Snooze, an A.M. Eatery’s loyalty program. At sign-up this consent also includes opting-in to automatically receive marketing e-mail communications related to the loyalty program; guests may opt-out of communications at any time via their Snooze App profile, unsubscribe links in the bottom of our e-mails or our website.

As of April 20th, 2022, all guests with previously existing accounts are also immediately opted-in to participate in MySnooze Bennyfits, however their communications opt-in/opt-out status will remain unchanged. If for any reason you do not agree to participate, please contact our Guest Relations team and communicate your desire to opt-out. Find out more about Snooze MyBennyfits in our official program Terms & Conditions.

4. SMS TEXT MESSAGE MARKETING PROGRAM

Our SMS Text Messaging Program allows us to communicate with our guests in multiple respects. Through your consent, implied by seeking our products, we may notify you via service notifications that you have successfully joined our waitlist, your table is ready, that we have received your order, or send you updates about that order.

Through explicit double opt-in consent by our guests, the program provides our latest restaurant news like special rewards, offers and opportunities, new menu releases, or culture and corporate social responsibility commitments along with updates and offers related to our guest loyalty platform. Message frequency varies based on guest interactions with our services and platforms. As always, standard data rates may apply.

You may cancel or opt out of SMS communications by messaging “STOP” to stop receiving text messages. We will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us (unless you re-subscribe).

5. HOW WE RESPOND TO DO NOT TRACK SIGNALS

Our website responds to and supports the Do Not Track (DNT) header request field. If you turn DNT on in your browser, those preferences are communicated to us in the HTTP request header, and we will not track your browsing behavior.

6. COOKIES

Our website uses cookies. For more information about cookies, please refer to our Cookie Policy on our Do Not Sell My Personal Information webpage.

We have concluded a data processing agreement with Google.

Google may not use the data for any other Google services.

The inclusion of full IP addresses is blocked by us.

7. SECURITY

We are committed to the security of personal data. We take appropriate security measures to limit abuse of and unauthorized access to personal data. This ensures that only the necessary persons have access to your data, that access to the data is protected, and that our security measures are regularly reviewed.

The security measures we use consist of:

  • Username and Password
  • TLS / SSL
  • DKIM, SPF en DMARC
  • Physical security measures of systems which contain personal data.
  • Security software

8. THIRD PARTY WEBSITES

This privacy statement does not apply to third party websites connected by links on our website. We cannot guarantee that these third parties handle your personal data in a reliable or secure manner. We recommend you read the privacy statements of these websites prior to making use of these websites.

9. AMENDMENTS TO THIS PRIVACY STATEMENT

We reserve the right to make amendments to this privacy statement. It is recommended that you consult this privacy statement regularly in order to be aware of any changes. In addition, we will actively inform you wherever possible.

10. ACCESSING & MODIFYING YOUR DATA

If you have any questions or want to know which personal data we have about you, please contact us. Please make sure to always clearly state who you are, so that we can be certain that we do not modify or delete any data of the wrong person. We shall provide the requested information only upon receipt of a verifiable consumer request. You can contact us by using the information below. You have the following rights:

10.1 Right to know what personal information is being collected about you

  • A consumer shall have the right to request that a business that collects personal information about the consumer disclose to the consumer the following:
    • The categories of personal information it has collected about that consumer.
    • The categories of sources from which the personal information is collected.
    • The business or commercial purpose for collecting or selling personal information.
    • The categories of third parties with whom the business shares personal information.
    • The specific pieces of personal information it has collected about that consumer.

10.2 The right to know whether personal information is sold or disclosed and to whom

  • A consumer shall have the right to request that a business that sells the consumer’s personal information, or that discloses it for a business purpose, disclose to that consumer:
    • The categories of personal information that the business collected about the consumer.
    • The categories of personal information that the business sold about the consumer and the categories of third parties to whom the personal information was sold, by category or categories of personal information for each third party to whom the personal information was sold.
    • The categories of personal information that the business disclosed about the consumer for a business purpose.

10.3 The Right to equal service and price, even if you exercise your privacy rights

We shall not discriminate against a consumer because the consumer exercised any of the consumer’s privacy rights, including, but not limited to, by:

  • Denying goods or services to the consumer.
  • Charging different prices or rates for goods or services, including through the use of discounts or other benefits or imposing penalties.
  • Providing a different level or quality of goods or services to the consumer, if the consumer exercises the consumer’s privacy rights.
  • Suggesting that the consumer will receive a different price or rate for goods or services or a different level or quality of goods or services. However, nothing prohibits us from charging a consumer a different price or rate, or from providing a different level or quality of goods or services to the consumer, if that difference is reasonably related to the value provided to the consumer by the consumer’s data.

10.4 The right to delete any personal information

  • A consumer shall have the right to request that a business delete any personal information about the consumer which the business has collected from the consumer.
  • A business that receives a verifiable request from a consumer to delete the consumer’s personal information pursuant to subdivision (a) of this section shall delete the consumer’s personal information from its records and direct any service providers to delete the consumer’s personal information from their records.
  • A business or a service provider shall not be required to comply with a consumer’s request to delete the consumer’s personal information if it is necessary for the business or service provider to maintain the consumer’s personal information in order to:
    • Complete the transaction for which the personal information was collected, provide a good or service requested by the consumer, or reasonably anticipated within the context of a business’s ongoing business relationship with the consumer, or otherwise perform a contract between the business and the consumer.
    • Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity; or prosecute those responsible for that activity.
    • Debug to identify and repair errors that impair existing intended functionality.
    • (Exercise free speech, ensure the right of another consumer to exercise his or her right of free speech, or exercise another right provided for by law.
    • Comply with the California Electronic Communications Privacy Act pursuant to Chapter 3.6 (commencing with Section 1546) of Title 12 of Part 2 of the Penal Code.
    • Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when the businesses’ deletion of the information is likely to render impossible or seriously impair the achievement of such research, if the consumer has provided informed consent.
    • To enable solely internal uses that are reasonably aligned with the expectations of the consumer based on the consumer’s relationship with the business.
    • Comply with a legal obligation.
    • Otherwise use the consumer’s personal information, internally, in a lawful manner that is compatible with the context in which the consumer provided the information.

11. RIGHT TO OPT OUT

You shall have the right, at any time, to direct us not to sell your personal information to a third party. For more information about the possibility of submitting an opt-out request, please refer to our Do Not Sell My Personal Information page.

12. SELLING OF DATA TO THIRD PARTIES

In this case “sale” constitutes a transfer of data between Snooze Import Export LLC and our processors or vendors. We do no share data with third parties outside of our processors, but data may be shared with a parent company, subsidiary, joint venture, or other company under common control.

A list of the categories of personal information we have sold to a third party in the preceding 12 months:

  • Internet activity information, including, but not limited to, browsing history, search history, and information regarding a consumer’s interaction with an Internet Web site, application, or advertisement

A list of the categories we have disclosed for a business purpose in the preceding 12 months:

  • First & Last name
  • Mobile App ID
  • A home or other physical address, including street name and name of a city or town
  • Email address
  • Telephone number
  • IP address
  • Food Allergies
  • Commercial information, including records of personal property, products or services purchased, obtained, or considered
  • Internet activity information, including, but not limited to, browsing history, search history, and information regarding a consumer’s interaction with an Internet Web site, application, or advertisement
  • Geolocation data

13. FINANCIAL INCENTIVES

We offer financial incentives, including payments to consumers as compensation, for the collection of personal information, the sale of personal information, or the deletion of personal information. We may also offer a different price, rate, level, or quality of goods or services if that price or difference is directly related to the value provided to the consumer by the consumer’s data. More information about the material terms of our financial incentive program can be found at the terms & agreements page and on our Do Not Sell My Personal Information page. We may enter a consumer into a financial incentive program only if the consumer gives us prior opt-in consent, and which may be revoked by the consumer at any time.

14. CHILDREN

Our website is not designed to attract children and it is not our intent to collect personal data from children under the age of consent in their country of residence. We therefore request that children under the age of consent do not submit any personal data to us. This site and services are not directed towards individuals under the age of 13, and we do not intentionally gather personal information about visitors who are under the age of 13. Furthermore, we do not intentionally allow visitors under the age of 18 to register for the services. If a child under 13 submits personal information to us and we learn that the personal information is the information of a child under 13, we will attempt to delete the information as soon as possible.

15. CONTACT DETAILS

Snooze Import Export LLC

3001 Brighton Blvd Suite 303, Denver, CO 80216

United States

Website: https://www.snoozeeatery.com/

Email: [email protected]

Phone number: 1-888-400-8301

Snooze Import Export LLC is committed to keeping this website up to date and accurate. Should you nevertheless encounter anything that is incorrect or out of date, we would appreciate it if you could let us know. Please indicate where on the website you read the information. We will then look at this as soon as possible. Please send your response by email to: [email protected].

We are not liable for loss as a result of inaccuracies or incompleteness, nor for loss resulting from problems caused by or inherent to the dissemination of information through the internet, such as disruptions or interruptions. When using web forms, we strive to limit the number of required fields to a minimum. For any loss suffered as a result of the use of data, advice or ideas provided by or on behalf of Snooze Import Export LLC via this website, Snooze Import Export LLC accepts no liability.

The use of the website and all its components (including forums) is subject to terms of use. The mere use of this website implies the knowledge and the acceptance of these terms of use.

Responses and privacy inquiries submitted by email or using a web form will be treated in the same way as letters. This means that you can expect a response from us within a period of 1 month at the latest. In the case of complex requests, we will let you know within 1 month if we need a maximum of 3 months.

Any personal data you provide us with in the context of your response or request for information will only be used in accordance with our privacy statement.

Snooze Import Export LLC shall make every reasonable effort to protect its systems against any form of unlawful use. Snooze Import Export LLC shall implement appropriate technical and organizational measures to this end, taking into account, among other things, the state of the art. However, it shall not be liable for any loss whatsoever, direct and/or indirect, suffered by a user of the website, which arises as a result of the unlawful use of its systems by a third party.

Snooze Import Export LLC accepts no responsibility for the content of websites to which or from which a hyperlink or other reference is made. Products or services offered by third parties shall be subject to the applicable terms and conditions of those third parties.

Our employees shall make every effort to guarantee the accessibility of our website and to continuously improve it. Including for people who use special software due to a disability.

This website is therefore built according to the WCAG 2.1 level AA guidelines. These guidelines are internationally recognised agreements on accessibility, sustainability, interchangeability, and findability of websites.

All intellectual property rights to content on this website are vested in Snooze Import Export LLC.

Copying, disseminating and any other use of these materials is not permitted without the written permission of Snooze Import Export LLC, except and only insofar as otherwise stipulated in regulations of mandatory law (such as the right to quote), unless specific content dictates otherwise.

If you have any questions or problems with the accessibility of the website, please do not hesitate to contact us.

16. Gift Cards

These Additional Terms, together with any additional terms on the Card, govern your use of SnoozeTown LLC gift cards (including electronic gift cards (“eGift Cards”)) (“Gift Cards”), Snoozer Discount Cards (“Snoozer Cards”), and SnoozeTown LLC promotional, bonus and incentive cards (“Promotional Cards”). Gift Cards, Snoozer Cards, and Promotional Cards are sometimes referred to interchangeably and collectively as “Cards.” These Additional Terms supplement the SnoozeTown LLC Terms of Use, as well as any other additional terms identified by your use of the Cards, all of which are expressly incorporated herein by this reference. 

These Additional Terms are between you (the “Cardholder”) and the issuer of the Card (“Issuer”). The Issuer shall be Snooze Gift Card LLC, an affiliate of SnoozeTown LLC. 

By purchasing, accepting, or using your Card, you agree to be bound by these Additional Terms, the SnoozeTown LLC Terms of Use, and any additional terms on the Card. The Issuer reserves the right to change these Terms and Conditions at any time and in its sole discretion. Any changes will be effective upon posting of the revisions and notice of such changes to the site. If there is a conflict between the terms set forth herein and the terms on a specific Card, these terms shall control. IF YOU DO NOT AGREE WITH THESE ADDITIONAL TERMS, THE SNOOZE, AN A.M. EATRY TERMS OF USE, OR ANY ADDITIONAL TERMS ON THE CARD, DO NOT PURCHASE, USE, OR ACCEPT THE CARD.  

16.1 About Your Card Issuer

The Card is issued by Issuer, as defined above. Issuer is the sole legal obligor to the Cardholder. SnoozeTown LLC and its affiliates and related entities bear no responsibility or liability for any Card, and you hereby knowingly release SnoozeTown LLC, its affiliates and related entities (other than Issuer) from any and all liability or claims of any nature whatsoever arising in connection with the Card. 

16.2 Gift Card Customer Support

If you need assistance with the purchase of your Gift Card, please contact Customer Support at [email protected] or 1-888-721-5493. Please have on hand your six-digit reference number or be ready to provide your email address. 

16.3 Purchasing Gift Cards & Receiving Promotional Cards

Gift Cards can be purchased at participating SnoozeTown LLC restaurants in the United States or online at https://www.snoozeeatery.com. Gift Cards are only valid if obtained from these distribution channels. Promotional Cards may be provided to you as a promotion in connection with the purchase of a Gift Card or in connection with another promotion at participating SnoozeTown LLC restaurants or online at https://www.snoozeeatery.com. Promotion Cards are not Gift Cards, are not able to be purchased and frequently have a set expiration date. Cards are not valid if obtained from unauthorized sellers or resellers, including through Internet auction sites. Cards are not debit or credit cards. 

Gift Cards cannot be purchased or redeemed at: 

  • Snooze Denver International Airport 

16.4 Sending Gift Cards

You may send a Gift Card using various means including email, email self-delivery and physical mail. The Gift Card sender is responsible for ensuring that the email address or physical address for the Gift Card recipient is correct. SnoozeTown LLC is not responsible and has no liability for any eGift Card that is undeliverable, not received by the eGift Card recipient, or claimed by someone other than intended eGift Card recipient as a result of inaccurate information provided by the Gift Card sender. 

If the date you selected for delivery of your Gift Card has passed and you have not received confirmation that the Gift Card was sent, please contact Buyatab’s Customer Support at 1-888-721-5493. Please have on hand your six-digit reference number or be ready to provide your email address. 

Physical Gift Cards will be processed and shipped within twenty-four hours of order placement (excluding orders that have been placed after 8pm EST/EDT on Fridays until 7:30am EST/EDT Monday, which will be shipped within 24 hours of 7:30am EST/EDT Monday). 

16.5 Personalized Messages Or Images

If SnoozeTown LLC or Buyatab deems any personalized messages or images provided by you are inappropriate, offensive, or otherwise objectionable, your order may be delayed or cancelled at the sole discretion of SnoozeTown LLC or Buyatab. 

16.6 Balance Inquiry

For balance inquiry, (i) for a PIN-enabled Card, visit https://www.snoozeeatery.com/gift-card-balance, call 1-888-721-5493, or visit any participating SnoozeTown LLC restaurant, or (ii) for a non-PIN-enabled Card, contact us via our website at https://www.snoozeeatery.com/contact/ or visit any participating SnoozeTown LLC restaurant. The balance you receive when inquiring over the telephone or online is an estimate only. In most cases, the balance is adjusted 24 hours after you make a purchase, but there may be occasions when the balance adjustment is delayed. 

16.7 Expiration/Deactivation

Gift Cards do not expire, and no fees for inactivity or service fees apply to such Cards. Promotional Cards expire on the date set forth as a part of the promotion. The issuer reserves the right to refuse to honor any Card in the event of a disputed credit card charge, bounced check, or other failure of consideration. 

16.8 Redemption

Cards are redeemable only for purchases of in-restaurant or online order food, beverages, and other goods and services and related fees and charges, if any, identified by SnoozeTown LLC from time to time, and may be redeemed online at https://www.snoozeeatery.com, on the SnoozeTown LLC mobile application, or at participating SnoozeTown LLC restaurants. Gift Cards may not be used for the purchase of Snooze Catering. Cards have no cash value and may not be redeemed for cash except as required by law. Cards are not redeemable to purchase another Card or towards previously purchased goods or services. 

Gift Cards cannot be purchased or redeemed at: 

  • Snooze Denver International Airport 

16.8 Reloadable

Gift Cards may be reloaded with value. Promotion Cards cannot be reloaded with value. 

16.9 No Refunds

All sales are final. Cards are not refundable or redeemable for cash unless required by law and may not be returned or cancelled (e.g., in connection with a cancelled order or otherwise). 

16.10 Lost, Damaged or Stolen Cards

The value of any lost, damaged, or stolen Card, or any Card altered or used without authorization, will not be replaced or replenished, except in limited circumstances with proof of purchase. If you suspect someone has copied or stolen your Card, call 1-888-721-5493 immediately. Compromised Gift Cards will not be replaced without your confirmation. Subject to confirmation by the Merchant or Buyatab, the remaining balance on a compromised Gift Card may be re-issued on a new Gift Card. 

16.11 Limitations/Restrictions

The maximum value that can be associated with any one Gift Card is one thousand five hundred dollars ($1,500.00) and total purchases of Gift Cards for any one individual may not exceed (i) ten thousand dollars ($10,000.00) in one calendar day with respect to purchases of eGift Cards directly from SnoozeTown LLC on https://www.snoozeeatery.com, and (ii) one thousand five hundred dollars ($1,500.00) in one calendar day with respect to all other purchases of Gift Cards. Without the prior written consent of SnoozeTown LLC, Cards cannot be resold or transferred for value and such Cards are void if resold or transferred for value.  

Promotional Cards may also have additional restrictions including an expiration date; these promotional Cards are only valid during the date range specified and cannot be extended. Promotional Cards cannot be used towards the purchase of Gift Cards, combined with any other offer or used towards the tip of a barista or server. Promotional Cards may not be used for the purchase of Snooze Catering. Promotional Cards are single use only; the entire amount must be used in one single transaction. Any remaining balance will be forfeited.  

Cards cannot be purchased or redeemed at: 

  • Snooze Denver International Airport 

16.11 Privacy Policies

Information that you provide in connection with your purchase, or receipt, of a Card, is subject to the Privacy Policy of the authorized distributor where the Card was purchased or received.  

16.12 Governing Law

The laws of the Commonwealth of Arizona, without regard to principles of conflict of laws, shall govern your use of the Card(s). 

16.13 Fraud/Violation of Terms

Issuer reserves the right to refuse to honor a Card where Issuer suspects that (i) the Card was obtained fraudulently or (ii) the Card was obtained/used in violation of these Additional Terms, the SnoozeTown LLC Terms of Use, or any additional terms on the Card. If your Card is rejected, please contact us at call 1-888-721-5493 or contact us via our website at https://www.snoozeeatery.com/contact/.  

All online orders of Gift Cards are subject to a process that verifies information provided by you for credit card authorization and fraud prevention. In order to purchase a Gift Card, you will need to provide certain information to Buyatab, including credit card and related payment and billing information. Buyatab or the Merchant may request further information to validate the transaction. In the act of providing such information, you warrant that all information provided is current, complete, and accurate. The collection, use, and disclosure of your information are subject to Buyatab’s Privacy Policy (available at www.buyatab.com). 

If there is a discrepancy, your Gift Card order may be delayed or held until the information can be verified. If the information cannot be adequately verified, your order may be cancelled at the discretion of Buyatab.