US Privacy Policy

This page was last changed on January 21, 2021, and applies to citizens of the United States.

In this privacy statement, we explain what we do with the data we obtain about you via https://www.snoozeeatery.com, including information you provide directly to us, information collected related to your usage of our digital products/platforms from sources such as scripts pixels and cookies information collected about your in-restaurant, delivery, or to-go service with us from restaurant systems and data derived from this data. We recommend you carefully read this statement. In our processing we comply with the requirements of privacy legislation. That means, among other things, that:

  • we clearly state the purposes for which we process personal data. We do this by means of this privacy statement;
  • we aim to limit our collection of personal data to only the personal data required for legitimate purposes;
  • we first request your explicit consent to process your personal data in cases requiring your consent;
  • we take appropriate security measures to protect your personal data and also require this from parties that process personal data on our behalf;
  • we respect your right to access your personal data or have it corrected or deleted, at your request.
  • we do no share data with third parties outside of our processors, but data may be shared with a parent company, subsidiary, joint venture, or other company under common control.

If you have any questions, or want to know exactly what data we keep of you, please contact us.

 

NOTICE TO CALIFORNIA RESIDENTS – YOUR CALIFORNIA PRIVACY RIGHTS

(As provided by California Civil Code Section 1798.83)

A california resident who has provided personal data to a business with whom he/she has established a business relationship for personal, family, or hoursehold purposes (a “california customer”) may request information about whether the business has disclosed personal information to any third parties for the third parties’ direct marketing purposes. in general, if the business has made such a disclosure of personal data, upon receipt of a request by a california customer, the business is required to provide a list of all third parties to who personal data was disclosed in the preceding calendar year, as well as a list of the categories of personal data that were disclosed. California customers may request further information about our compliance with this law by email at privacy@snoozeeatery.com or by calling (720) 506-1860. Please note that we are required to respond to one request per California customer each year and are not required to respond to requests made by means other than through this email address.

To the extent that any provision of this privacy statement does not comply with this section, and to the extent that a California Customer accesses this Site, the provisions specific to California shall control.

1. Purpose and categories of data

Categories of personal information to be collected and the purpose for which the categories shall be used.

1.1 We use your data for the following purpose:

Contact – Through phone, mail, email and/or webforms

The following categories of data are collected

 

  • First & Last name
  • Mobile App ID
  • Email address
  • Phone number
  • Geolocation data
  • IP Address

1.2 We use your data for the following purpose:

To support services or products that a customer wants to buy or has purchased

The following categories of data are collected

  • First & Last name
  • Physical Address
  • Email address
  • Phone number
  • Birth Date
  • Anniversary
  • Financial Payment Information
  • Geolocation data
  • Mobile App ID
  • IP address
  • Food Allergies
  • Commercial information, including records of personal property, products or services purchased, obtained, or considered

1.3 We use your data for the following purpose:

Compiling and analyzing statistics for website improvement.

The following categories of data are collected

  • IP address
  • Internet activity information, including, but not limited to, browsing history, search history, and information regarding a consumer’s interaction with an Internet Web site, application, or advertisement
  • Geolocation data

1.4 We use your data for the following purpose:

To sell data to Third Parties

This “sale” constitutes a transfer of data between Snooze Import Export LLC and our processors or vendors. We do no share data with third parties outside of our processors, but data may be shared with a parent company, subsidiary, joint venture, or other company under common control.

The following categories of data are collected

  • First & Last name
  • Mobile App ID
  • Physical address
  • Email address
  • Phone number
  • Birth Date
  • Anniversary
  • Financial Payment Information
  • Geolocation data
  • IP address
  • Mobile App ID
  • Food Allergies
  • Commercial information, including records of personal property, products or services purchased, obtained, or considered
  • Internet activity information, including, but not limited to, browsing history, search history, and information regarding a consumer’s interaction with an Internet Web site, application, or advertisement
  • Geolocation data

2. Sharing with other parties

We only share or disclose this data to other recipients for the following purposes:

 

Purpose of the data transfer: Customer Relationship Management

Country or state in which this third party is located: USA

 

Purpose of the data transfer: Online Ordering & Guest Loyalty

Country or state in which this third party is located: USA

 

Purpose of the data transfer: In Restaurant Ordering & Guest Loyalty

Country or state in which this third party is located: USA

 

Purpose of the data transfer: Table-side Payment

Country or state in which this third party is located: USA

 

Purpose of the data transfer: Gift Card Services

Country or state in which this third party is located: USA

 

Purpose of the data transfer: Email Delivery

Country or state in which this third party is located: USA

 

Purpose of the data transfer: SMS Messaging

Country or state in which this third party is located: USA

 

Purpose of the data transfer: Fraud Detection & Prevention

Country or state in which this third party is located: USA

 

We disclose personal information if we are required by law or by a court order, in response to a law enforcement agency, to the extent permitted under other provisions of law, to provide information, or for an investigation on a matter related to public safety. We may share this information with a parent company, subsidiary, joint venture, or other company under common control

3. SMS Text Message Marketing Program

Our SMS Text Messaging Program allows us to communicate with our guests in multiple respects. Through your consent, implied by seeking our products, we may notify you via service notifications that you have successfully joined our waitlist, your table is ready, that we have received your order, or send you updates about that order.

Through explicit double opt-in consent by our guests, the program provides our latest restaurant news like special rewards, offers and opportunities, new menu releases, or culture and corporate social responsibility commitments along with updates and offers related to our guest loyalty platform. Message frequency varies based on guest interactions with our services and platforms. As always, standard data rates may apply.

You may cancel or opt out of SMS communications by messaging “STOP” to stop receiving text messages. We will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us (unless you re-subscribe).

4. How we respond to Do Not Track signals

Our website responds to and supports the Do Not Track (DNT) header request field. If you turn DNT on in your browser, those preferences are communicated to us in the HTTP request header, and we will not track your browsing behavior.

5. Cookies

Our website uses cookies. For more information about cookies, please refer to our Cookie Policy on our Do Not Sell My Personal Information webpage.

We have concluded a data processing agreement with Google.

Google may not use the data for any other Google services.

The inclusion of full IP addresses is blocked by us.

6. Security

We are committed to the security of personal data. We take appropriate security measures to limit abuse of and unauthorized access to personal data. This ensures that only the necessary persons have access to your data, that access to the data is protected, and that our security measures are regularly reviewed.

The security measures we use consist of:

  • Username and Password
  • TLS / SSL
  • DKIM, SPF en DMARC
  • Physical security measures of systems which contain personal data.
  • Security software

7. Third party websites

This privacy statement does not apply to third party websites connected by links on our website. We cannot guarantee that these third parties handle your personal data in a reliable or secure manner. We recommend you read the privacy statements of these websites prior to making use of these websites.

8. Amendments to this privacy statement

We reserve the right to make amendments to this privacy statement. It is recommended that you consult this privacy statement regularly in order to be aware of any changes. In addition, we will actively inform you wherever possible.

9. Accessing and modifying your data

If you have any questions or want to know which personal data we have about you, please contact us. Please make sure to always clearly state who you are, so that we can be certain that we do not modify or delete any data of the wrong person. We shall provide the requested information only upon receipt of a verifiable consumer request. You can contact us by using the information below. You have the following rights:

9.1 Right to know what personal information is being collected about you

  • A consumer shall have the right to request that a business that collects personal information about the consumer disclose to the consumer the following:
    • The categories of personal information it has collected about that consumer.
    • The categories of sources from which the personal information is collected.
    • The business or commercial purpose for collecting or selling personal information.
    • The categories of third parties with whom the business shares personal information.
    • The specific pieces of personal information it has collected about that consumer.

9.2 The right to know whether personal information is sold or disclosed and to whom

  • A consumer shall have the right to request that a business that sells the consumer’s personal information, or that discloses it for a business purpose, disclose to that consumer:
    • The categories of personal information that the business collected about the consumer.
    • The categories of personal information that the business sold about the consumer and the categories of third parties to whom the personal information was sold, by category or categories of personal information for each third party to whom the personal information was sold.
    • The categories of personal information that the business disclosed about the consumer for a business purpose.

9.3 The Right to equal service and price, even if you exercise your privacy rights

We shall not discriminate against a consumer because the consumer exercised any of the consumer’s privacy rights, including, but not limited to, by:

  • Denying goods or services to the consumer.
  • Charging different prices or rates for goods or services, including through the use of discounts or other benefits or imposing penalties.
  • Providing a different level or quality of goods or services to the consumer, if the consumer exercises the consumer’s privacy rights.
  • Suggesting that the consumer will receive a different price or rate for goods or services or a different level or quality of goods or services. However, nothing prohibits us from charging a consumer a different price or rate, or from providing a different level or quality of goods or services to the consumer, if that difference is reasonably related to the value provided to the consumer by the consumer’s data.

9.4 The right to delete any personal information

  • A consumer shall have the right to request that a business delete any personal information about the consumer which the business has collected from the consumer.
  • A business that receives a verifiable request from a consumer to delete the consumer’s personal information pursuant to subdivision (a) of this section shall delete the consumer’s personal information from its records and direct any service providers to delete the consumer’s personal information from their records.
  • A business or a service provider shall not be required to comply with a consumer’s request to delete the consumer’s personal information if it is necessary for the business or service provider to maintain the consumer’s personal information in order to:
    • Complete the transaction for which the personal information was collected, provide a good or service requested by the consumer, or reasonably anticipated within the context of a business’s ongoing business relationship with the consumer, or otherwise perform a contract between the business and the consumer.
    • Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity; or prosecute those responsible for that activity.
    • Debug to identify and repair errors that impair existing intended functionality.
    • (Exercise free speech, ensure the right of another consumer to exercise his or her right of free speech, or exercise another right provided for by law.
    • Comply with the California Electronic Communications Privacy Act pursuant to Chapter 3.6 (commencing with Section 1546) of Title 12 of Part 2 of the Penal Code.
    • Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when the businesses’ deletion of the information is likely to render impossible or seriously impair the achievement of such research, if the consumer has provided informed consent.
    • To enable solely internal uses that are reasonably aligned with the expectations of the consumer based on the consumer’s relationship with the business.
    • Comply with a legal obligation.
    • Otherwise use the consumer’s personal information, internally, in a lawful manner that is compatible with the context in which the consumer provided the information.

10. Right to opt out

You shall have the right, at any time, to direct us not to sell your personal information to a third party. For more information about the possibility of submitting an opt-out request, please refer to our Do Not Sell My Personal Information page.

11. Selling of personal data to third parties

In this case “sale” constitutes a transfer of data between Snooze Import Export LLC and our processors or vendors. We do no share data with third parties outside of our processors, but data may be shared with a parent company, subsidiary, joint venture, or other company under common control.

A list of the categories of personal information we have sold to a third party in the preceding 12 months:

  • Internet activity information, including, but not limited to, browsing history, search history, and information regarding a consumer’s interaction with an Internet Web site, application, or advertisement

 

A list of the categories we have disclosed for a business purpose in the preceding 12 months:

  • First & Last name
  • Mobile App ID
  • A home or other physical address, including street name and name of a city or town
  • Email address
  • Telephone number
  • IP address
  • Food Allergies
  • Commercial information, including records of personal property, products or services purchased, obtained, or considered
  • Internet activity information, including, but not limited to, browsing history, search history, and information regarding a consumer’s interaction with an Internet Web site, application, or advertisement
  • Geolocation data

12. Financial incentives

We offer financial incentives, including payments to consumers as compensation, for the collection of personal information, the sale of personal information, or the deletion of personal information. We may also offer a different price, rate, level, or quality of goods or services if that price or difference is directly related to the value provided to the consumer by the consumer’s data. More information about the material terms of our financial incentive program can be found at the terms & agreements page and on our Do Not Sell My Personal Information page. We may enter a consumer into a financial incentive program only if the consumer gives us prior opt-in consent, and which may be revoked by the consumer at any time.

13. Children

Our website is not designed to attract children and it is not our intent to collect personal data from children under the age of consent in their country of residence. We therefore request that children under the age of consent do not submit any personal data to us. This site and services are not directed towards individuals under the age of 13, and we do not intentionally gather personal information about visitors who are under the age of 13. Furthermore, we do not intentionally allow visitors under the age of 18 to register for the services. If a child under 13 submits personal information to us and we learn that the personal information is the information of a child under 13, we will attempt to delete the information as soon as possible.

14. Contact details

Snooze Import Export LLC

3001 Brighton Blvd Suite 303, Denver, CO 80216

United States

Website: https://www.snoozeeatery.com

Email: privacy@snoozeeatery.com

Phone number: (720) 506-1860

 

Snooze Import Export LLC is committed to keeping this website up to date and accurate. Should you nevertheless encounter anything that is incorrect or out of date, we would appreciate it if you could let us know. Please indicate where on the website you read the information. We will then look at this as soon as possible. Please send your response by email to: privacy@snoozeeatery.com.

We are not liable for loss as a result of inaccuracies or incompleteness, nor for loss resulting from problems caused by or inherent to the dissemination of information through the internet, such as disruptions or interruptions. When using web forms, we strive to limit the number of required fields to a minimum. For any loss suffered as a result of the use of data, advice or ideas provided by or on behalf of Snooze Import Export LLC via this website, Snooze Import Export LLC accepts no liability.

The use of the website and all its components (including forums) is subject to terms of use. The mere use of this website implies the knowledge and the acceptance of these terms of use.

Responses and privacy inquiries submitted by email or using a web form will be treated in the same way as letters. This means that you can expect a response from us within a period of 1 month at the latest. In the case of complex requests, we will let you know within 1 month if we need a maximum of 3 months.

Any personal data you provide us with in the context of your response or request for information will only be used in accordance with our privacy statement.

Snooze Import Export LLC shall make every reasonable effort to protect its systems against any form of unlawful use. Snooze Import Export LLC shall implement appropriate technical and organizational measures to this end, taking into account, among other things, the state of the art. However, it shall not be liable for any loss whatsoever, direct and/or indirect, suffered by a user of the website, which arises as a result of the unlawful use of its systems by a third party.

Snooze Import Export LLC accepts no responsibility for the content of websites to which or from which a hyperlink or other reference is made. Products or services offered by third parties shall be subject to the applicable terms and conditions of those third parties.

Our employees shall make every effort to guarantee the accessibility of our website and to continuously improve it. Including for people who use special software due to a disability.

This website is therefore built according to the WCAG 2.1 level AA guidelines. These guidelines are internationally recognised agreements on accessibility, sustainability, interchangeability, and findability of websites.

All intellectual property rights to content on this website are vested in Snooze Import Export LLC.

Copying, disseminating and any other use of these materials is not permitted without the written permission of Snooze Import Export LLC, except and only insofar as otherwise stipulated in regulations of mandatory law (such as the right to quote), unless specific content dictates otherwise.

If you have any questions or problems with the accessibility of the website, please do not hesitate to contact us.

EU Privacy Policy

This privacy statement was last updated on January 21, 2021 and applies to citizens of the European Economic Area.

In this privacy statement, we explain what we do with the data we obtain about you via https://www.snoozeeatery.com, including information you provide directly to us, information collected related to your usage of our digital products/platforms from sources such as scripts pixels and cookies information collected about your in-restaurant, delivery, or to-go service with us from restaurant systems and data derived from this data. We recommend you carefully read this statement. In our processing we comply with the requirements of privacy legislation. That means, among other things, that:

  • we clearly state the purposes for which we process personal data. We do this by means of this privacy statement;
  • we aim to limit our collection of personal data to only the personal data required for legitimate purposes;
  • we first request your explicit consent to process your personal data in cases requiring your consent;
  • we take appropriate security measures to protect your personal data and also require this from parties that process personal data on our behalf;
  • we respect your right to access your personal data or have it corrected or deleted, at your request.
  • we do no share data with third parties outside of our processors, but data may be shared with a parent company, subsidiary, joint venture, or other company under common control.

 

If you have any questions, or want to know exactly what data we keep of you, please contact us.

 

INTERNATIONAL DATA TRANSFERS AND PRIVACY SHIELD

 

As a Non-U.S. user, by using this Site and providing us with data, you acknowledge and agree that your personal information may be processed outside the country in which it was collected, including the United States, where laws regarding processing of personal information may be less stringent than the laws of your country. By providing your data, you acknowledge such transfer

 

1. Purpose, data and retention period

1.1 We use your data for the following purpose:

Contact – Through phone, mail, email, app push and/or webforms

For this purpose we use the following data:

  • First & Last Name
  • Physical Address
  • Email Address
  • Phone Number
  • Mobile App ID
  • Geolocation data
  • IP Address

The basis on which we may process these data is:

Consent obtained

Retention period

We retain this data upon your request to terminate service for the following number of months: 2 months

1.2 We use your data for the following purpose:

To support services or products that a customer wants to buy or has purchased

For this purpose we use the following data:

  • First & Last Name
  • Mobile App ID
  • Physical Address
  • Email address
  • Phone Number
  • Birth Date
  • Anniversary
  • Financial Payment Information
  • Favorite Restaurant Location
  • Geolocation data
  • IP Address
  • Device Location
  • Other:

Promo Code, Event Information, Food & Drink Requests, Paper & Plasticware Requests, Party Size, Waitlist Statistics, Check Information

The basis on which we may process these data is:

Consent obtained

Retention period

We retain this data upon your request to terminate service for the following number of months: 2 months

1.3 We use your data for the following purpose:

Compiling and analyzing statistics for website improvement.

For this purpose we use the following data:

  • Visitor behavior

The basis on which we may process these data is:

Consent obtained

Retention period

Upon termination of the service we retain this data for the following period: 26 months .

2. Sharing with other parties

We only share or disclose this data to processors for the following purposes:

Processors

Name: Punchh

Country: USA

Purpose: Customer Relationship Management

 

Name: OLO

Country: USA

Purpose: Online Ordering & Guest Loyalty

 

Name: NCR

Country: USA

Purpose: In Restaurant Ordering & Guest Loyalty

 

Name: OneDine

Country: USA

Purpose: In Restaurant Ordering & Guest Loyalty

 

Name: Paytronix

Country: USA

Purpose: Gift Card Services

 

Name: TableSafe

Country: USA

Purpose: Table-side Payment

 

Name: SendGrid

Country: USA

Purpose: Email Delivery

 

Name: Twilio

Country: USA

Purpose: SMS Messaging

 

Name: Sift Science

Country: USA

Purpose: Fraud Detection & Prevention

3. Cookies

Our website uses cookies. For more information about cookies, please refer to our Cookie Policy.

We have concluded a data Processing Agreement with Google.

Google may not use the data for any other Google services.

The inclusion of full IP addresses is blocked by us.

4. Security

We are committed to the security of personal data. We take appropriate security measures to limit abuse of and unauthorized access to personal data. This ensures that only the necessary persons have access to your data, that access to the data is protected, and that our security measures are regularly reviewed.

 

The security measures we use consist of:

  • Username and Password
  • TLS / SSL
  • DKIM, SPF en DMARC
  • Physical security measures of systems which contain personal data.
  • Security software

5. Third party websites

This privacy statement does not apply to third party websites connected by links on our website. We cannot guarantee that these third parties handle your personal data in a reliable or secure manner. We recommend you read the privacy statements of these websites prior to making use of these websites.

6. Amendments to this privacy statement

We reserve the right to make amendments to this privacy statement. It is recommended that you consult this privacy statement regularly in order to be aware of any changes. In addition, we will actively inform you wherever possible.

7. Accessing and modifying your data

If you have any questions or want to know which personal data we have about you, please contact us. You can contact us by using the information below. You have the following rights:

  • You have the right to know why your personal data is needed, what will happen to it, and how long it will be retained for.
  • Right of access: You have the right to access your personal data that is known to us.
  • Right to rectification: you have the right to supplement, correct, have deleted or blocked your personal data whenever you wish.
  • If you give us your consent to process your data, you have the right to revoke that consent and to have your personal data deleted.
  • Right to transfer your data: you have the right to request all your personal data from the controller and transfer it in its entirety to another controller.
  • Right to object: you may object to the processing of your data. We comply with this, unless there are justified grounds for processing.

 

Please make sure to always clearly state who you are, so that we can be certain that we do not modify or delete any data of the wrong person.

8. Submitting a complaint

If you are not satisfied with the way in which we handle (a complaint about) the processing of your personal data, you have the right to submit a complaint to the Data Protection Authority.

9. Data Protection Officer

Our Data Protection Officer has been registered with the data protection authority in an EU Member State. If you have any questions or requests with respect to this privacy statement or for the Data Protection Officer, you may make contact via privacy@snoozeeatery.com or by telephone on (720) 506-1860.

10. Contact details

Snooze Import Export LLC

3001 Brighton Blvd Suite 303, Denver, CO 80216

United States

Website: https://www.snoozeeatery.com

Email: privacy@snoozeeatery.com

Phone number: (720) 506-1860